Privacy Policy
This Privacy Policy describes how NusaVita collects, uses, and protects your personal data when you visit our website or interact with our services. We are committed to ensuring the security of your information in accordance with applicable Indonesian data protection regulations.
- Domain
- nusavita.id
- Entity
- NusaVita
- Effective
- 19 Aug 2026
- Jurisdiction
- Indonesia
- Contact
- [email protected]
This document applies to all visitors of nusavita.id, including those browsing our catalog of natural supplements for men and those contacting our Jakarta office.
Data Collection
The categories of information we gather when you visit nusavita.id or place an order.
We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and shipping address when you make a purchase or contact us. Additionally, we may automatically collect certain information about your device and how you interact with our site, including your IP address and browsing behavior. This data is used to improve our services and process your requests efficiently.
Information You Provide
- · Full name
- · Email address
- · Phone number
- · Shipping address
- · Order details and preferences
Information We Collect
- · IP address
- · Browser type and version
- · Device information
- · Pages visited and time spent
- · Referring website
When you browse our catalog of energy and endurance formulas or read about men's vitamin formulas, the automatic data listed above helps us understand which content is useful and how to present it more effectively.
Use of Information
The information we collect is used to fulfill your orders, respond to your inquiries, and provide you with relevant information about our products and services. We may also use your data for internal analytics to better understand our audience and improve the functionality of nusavita.id.
We do not use your information for purposes other than those stated without your explicit consent. If you ask us a question about healthy lifestyle products or request guidance on vitamins and minerals for men, we use the contact details you shared solely to reply to that inquiry.
Order-related data — such as your shipping address and the specific natural capsules for strength and vitality you selected — is used only to process and deliver that order. Once the order is complete and the retention period expires, we remove the data from our active systems.
-
A
Order Fulfillment
Processing purchases, arranging delivery, and handling returns.
-
B
Customer Support
Answering questions about products, orders, and your account.
-
C
Site Improvement
Understanding how visitors interact with nusavita.id to refine content and navigation.
-
D
Relevant Communication
Sharing updates about popular products for men, only if you have opted in.
Encrypted connections protect every transaction on nusavita.id.
Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information. This includes using encrypted connections and secure servers to protect against unauthorized access, alteration, or disclosure of your data.
While we strive to protect your personal information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We continuously review our practices to address emerging risks and keep nusavita.id resilient against common threats.
All data transmitted between your browser and our servers uses industry-standard encryption protocols.
Only authorized NusaVita staff with a legitimate business need can access your personal information.
Despite these measures, no online transmission is fully immune to risk. We encourage you to use strong, unique passwords for any account features.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, such as payment processors and shipping companies. These parties are obligated to keep your information confidential. We may also release information when required to comply with the law.
Payment Processors
When you purchase men's health support products, your payment is handled by licensed payment gateways. They receive only the transaction data needed to authorize and complete your order.
Shipping Partners
To deliver your order within Indonesia, we share your name, phone number, and shipping address with our courier partners. No payment or order-content details beyond what is needed for customs are shared.
Legal Compliance
If Indonesian law or a lawful government request requires us to release specific data, we will comply. We share only what is legally necessary and nothing beyond the scope of the request.
We never share your data with marketing networks or advertising trackers beyond the analytics tools described in our Cookie Policy. You can review that document for details on how cookies and similar technologies work on nusavita.id.
User Rights
You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights or have any questions about our privacy practices, please contact us at [email protected].
We will respond to your request within a reasonable timeframe and in accordance with local laws. In most cases, you can expect a reply from our Jakarta office within five business days.
Request a copy of the personal data we hold about you.
Ask us to fix inaccurate or outdated information.
Request that we erase your data, subject to legal retention duties.
Opt out of marketing communications at any time.
Contact Our Privacy Team
Send your request from the email address associated with your NusaVita account. Include your full name and a brief description of the action you want us to take.
Jl. Jend. Sudirman No. 52, Senayan, Kebayoran Baru, Jakarta Selatan, 12190
Monday – Friday · 09:00 – 18:00 WIB
Policy Updates
How changes to this document are communicated and what they mean for your continued use of nusavita.id.
NusaVita reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Your continued use of the site after any changes indicates your acceptance of the updated policy. If we make a material change that affects how your personal data is processed, we will also display a visible notice on the nusavita.id homepage for a reasonable period.
For a record of how cookies and tracking technologies are handled, please also review our Cookie Policy. It explains what cookies are set when you browse our men's vitamin formulas or read about energy and endurance formulas, and how to manage your preferences.
Questions about how your data is handled? Our Jakarta team is available Monday through Friday to walk you through this policy in plain language.